Frequently Asked Questions
678slots FAQ — Complete Answers to All Your Questions
Everything you need to know about claiming bonuses, making deposits and withdrawals, and opening an account is answered clearly right here.
Whether you are a first-time player or a long-time member at 678slots, questions about our services come up. This FAQ page organises the questions players ask most often into groups. You can find answers about bonuses and promotions, deposits, withdrawals, and support below. If you still cannot find an answer to your question, contact the support team directly at the bottom of the page.
Member Offers
At 678slots, the welcome bonus is credited automatically as soon as you make your first deposit. The bonus is 100% of your deposit amount, up to a maximum of 200,000 Ks. For example — deposit 20,000 Ks and you get 20,000 Ks bonus, giving you 40,000 Ks to play with. The bonus amount must stay in your account until the wagering requirement is met, so you cannot withdraw immediately after depositing — withdrawal is only available once wagering is complete.
The welcome bonus is a one-time offer per player. It applies only to your first deposit — you cannot receive the welcome bonus again on your second, third, or any subsequent deposit. Please note that if you open more than one account using the same name, phone number, or payment account, your bonus may be blocked.
The wagering requirement is the number of times you must play through the bonus amount before you can withdraw. At 678slots, the wagering requirement is the bonus amount × 15. For example — if you receive a 20,000 Ks bonus, you need to wager 20,000 × 15 = 300,000 Ks before bonus winnings can be withdrawn. Keep in mind that a player who receives the maximum 200,000 Ks bonus will have a wagering requirement of 3,000,000 Ks.
The wagering requirement can be completed through slots, live casino, football betting, card games, and roulette. However, the wagering contribution rate may differ by game type, so it is worth reading 678slots' offer terms and conditions. Some games may not contribute 100% toward wagering — contact the support team for more details on this.
Yes, you can use bonus funds for football betting as well. However, be aware that the wagering contribution per football bet may differ from other game types. If you place large bets while holding a bonus, there is a risk of losing the bonus, so please play responsibly with that in mind.
Deposit
678slots does not charge any fees for deposits. The full amount you deposit goes directly into your playing account. However, payment channels such as KBZPay, Wave Money, AYA Pay, and CB Pay may apply their own service fees — 678slots is not responsible for those, so please check the relevant app.
On the 678slots deposit page, select KBZPay and copy the account number provided. Enter that number in the KBZPay app, choose the amount you want to send, and complete the transfer. Take a screenshot of the transaction ID and submit it to the 678slots support team. Since these steps may change, log in and read the exact instructions on the deposit page.
The minimum deposit at 678slots is 10,000 Ks for every payment method. Whether you deposit via KBZPay, Wave Money, AYA Pay, CB Pay, or bank transfer, this minimum applies. Deposits below this amount will not be accepted by the system. The welcome bonus is also calculated based on this amount, so decide on your deposit amount in advance.
Yes, you can deposit at 678slots using Wave Money, following the same process as KBZPay. AYA Pay, CB Pay, and bank transfer are also available. On the deposit page, select Wave Money and follow the bank account or phone number shown to send the funds. If your account balance has not been updated after depositing, contact the support team with your transaction record.
Support
The 678slots support team is available 24 hours a day, 7 days a week without interruption. Day or night, on holidays — you can reach them instantly at any time via Live Chat, and service runs on Myanmar Standard Time (UTC+6:30). Whatever issue players encounter, there is no need to wait — get help right away.
To save time when contacting the support team, have your account details ready — username, deposit or withdrawal transaction ID, the time the issue occurred, and the game name. If your question is about a payment, keep a screenshot on hand. Providing these details helps resolve issues faster.
Yes, the 678slots support team can fully assist in Burmese. Players from Myanmar can write their questions in Burmese and receive clear answers. No need to worry about language being a barrier.
There are two channels to reach 678slots support — (1) Live Chat on the website for direct contact, and (2) sending an email to [email protected]. Live Chat is better for quick responses, while email is more suitable for complex matters or when you need to attach documents.
Withdrawal
Yes, 678slots withdrawal service operates 24 hours a day, 7 days a week, so you can request a withdrawal at night or on holidays. Funds can arrive within 15 minutes to 2 hours after submitting a withdrawal request — this is the general range, and some transactions may take longer.
A "pending" withdrawal means the support team is still running verification checks. This is a normal process and may involve confirming that wagering requirements are met, verifying your identity, and confirming that the payment account is correct. If more than 2 hours have passed and the funds have not arrived, contact us via Live Chat and provide your transaction ID — the support team will follow up from there.
At 678slots, the minimum withdrawal amount for every payment method is 30,000 Ks. Withdrawals below this amount are not possible. You can withdraw via KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer. Note that larger withdrawals may involve additional verification steps.
To withdraw winnings from a bonus, you must first complete the wagering requirement. After playing through the bonus amount × 15, you can withdraw the related winnings. If you request a withdrawal before the wagering is complete, the system will reject it — so it is important to know the difference between your bonus balance and your main account balance.
678slots does not charge any fees for withdrawals — the full amount you request is sent to your payment account. However, payment providers such as KBZPay and Wave Money may have their own transaction fees, which you can check within their respective apps. If you notice any unexpected difference related to a withdrawal, contact Live Chat.
Can't find the answer you're looking for?
If you have a question that isn't answered in this FAQ, you can contact the 678slots support team at any time. Live Chat is available 24/7 with instant responses.